Summary
Manage a beauty brand counter in a department store by delivering personalized makeup and skincare services, driving sales through in-store and digital engagement, and maintaining vendor and customer relationships. The role combines sales, teaching, and hands-on beauty application while supporting promotional events and departmental readiness.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program
- Collaborate with team members to create a welcoming and inclusive customer experience
- Maintain department organization, cleanliness, and customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and use networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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