Summary
Manage an assigned beauty brand counter delivering personalized makeup and skincare services while driving sales and building customer relationships through in-store and digital engagement. Lead vendor events, maintain counter presentation, and collaborate with the team to create an inclusive customer experience.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and open new rewards accounts
- Keep the department customer-ready through organization and cleanliness
- Stay current on beauty trends and product knowledge via trainings
- Collaborate with team members to foster a welcoming environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work flexible hours based on business needs
- High level of ownership, accountability, and initiative
- Physical ability to stand and move for 6-8 hours with frequent bending and lifting
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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