Summary
Manage a luxury beauty counter delivering personalized makeup and skincare services while maximizing sales and building customer relationships. Lead in-store and digital selling efforts, coordinate vendor events, and maintain a customer-ready presentation of the counter. Drive results in a commissioned sales environment and keep current on beauty trends and product knowledge.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Handle sales transactions including refunds and exchanges and open new rewards accounts
- Collaborate with team members to create a welcoming inclusive environment
- Keep department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to be on feet 6-8 hours per shift and perform physical tasks up to 25 pounds
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