Beauty Counter Manager - Cherry Creek Shopping Center

Summary

The Beauty Counter Manager leads sales and customer service for an assigned beauty brand, delivering personalized makeup and skincare experiences while driving counter performance. This role balances selling, teaching, and vendor collaboration to build customer loyalty and achieve sales goals. The manager supports in-store and digital selling efforts and maintains a customer-ready department.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Use text and social media to engage customers and grow a client base
• Maintain organization and cleanliness of the department
• Stay current on beauty trends and product knowledge through training

Requirements

• Passion for beauty, including makeup application and skincare
• Strong customer connection skills and ability to handle concerns
• Ability to multitask, stay organized, and follow through
• Drive to achieve sales goals and comfort with commissioned environment
• Flexible availability including evenings and weekends
• Physical ability to stand and move for 6-8 hours and lift up to 25 pounds
• High level of ownership, accountability, and initiative