Summary
The Beauty Counter Manager delivers personalized beauty experiences while driving sales for an assigned luxury brand. This role blends selling, teaching, and clienteling in a commissioned retail environment and includes managing vendor relationships and promotional events. The manager supports digital and in-store selling efforts and maintains a tidy, customer-ready counter.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, and exchanges while opening rewards accounts
- Collaborate with team members to create a welcoming customer environment
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and problem solving skills
- Empathy and respect during beauty services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and use networking and technology
- Ability to work flexible hours based on business needs
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours per shift
- Ability to lift up to 25 pounds occasionally
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