Beauty Counter Manager - Downtown Seattle

Summary

The Beauty Counter Manager delivers personalized beauty experiences, balances sales and education, and maximizes performance for an assigned luxury beauty brand at a retail counter. This role involves customer consultations, makeup applications, skincare analysis, and building customer relationships both in-store and digitally while supporting vendor events and promotions.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships
• Handle sales transactions including refunds and exchanges
• Open new customer rewards accounts and build customer loyalty
• Keep the counter organized, clean, and customer ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, including trends, makeup application, and skincare
• Excellent customer connection and proactive problem solving
• Empathy and respect during beauty services
• Strong multitasking, organization, and follow through skills
• Drive to achieve sales goals and interest in networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative