Beauty Counter Manager - Downtown Seattle

Summary

The Beauty Counter Manager provides personalized beauty experiences, maximizes sales for an assigned luxury beauty brand, and balances sales with teaching customers about products and techniques. This role involves in-person skincare and makeup services, social and digital selling, event coordination, and maintaining a customer-ready counter in a busy department store environment.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products based on customer goals
• Set and achieve personal and counter sales goals using in-store and digital selling tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain vendor relationships to drive business results
• Collaborate with team members to create a welcoming and inclusive customer environment
• Handle sales transactions including refunds and exchanges and enroll customers in rewards program
• Keep department organized, clean, and customer-ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection skills and ability to handle customer concerns
• Strong multitasking, organization, and follow-through
• Drive to achieve sales goals and comfort with networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical ability to stand and move continuously, bend, reach, and lift up to 25 pounds