Summary
The Beauty Counter Manager delivers personalized beauty experiences while driving sales for an assigned luxury brand. This role blends sales and coaching responsibilities, managing vendor events, maintaining counter appearance, and using in-store and digital tools to build customer relationships and meet sales goals.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Provide excellent customer service and build customer loyalty including opening rewards accounts
- Collaborate with team members to create a welcoming inclusive environment
- Maintain counter organization cleanliness and customer readiness
- Manage sales refunds and exchanges professionally
Requirements
- Passion for beauty trends makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Strong multitasking organization and follow through abilities
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Physical ability to stand and move continuously and lift up to 25 pounds
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