Beauty Counter Manager - Hillsdale Shopping Center

Summary

Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales and creating strong customer relationships. This role combines direct selling, product education, event coordination, and vendor collaboration to meet counter and personal sales goals in a retail environment.

Responsibilities

• Provide makeup applications and skincare analyses tailored to customer needs
• Recommend products and educate customers on beauty routines and trends
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to support business results
• Handle sales transactions including refunds and exchanges
• Maintain a customer-ready department through organization and cleanliness
• Use text and social media to engage customers and build a customer following

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer service and interpersonal skills
• Ability to handle customer concerns with empathy and professionalism
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and familiarity with digital selling tools
• Flexible availability including evenings and weekends
• High level of ownership, accountability, and initiative