Summary
Lead sales and customer service for an assigned beauty brand within the department, delivering personalized makeup and skincare consultations while driving counter performance. Balance selling and teaching responsibilities to build a loyal customer following using in-store and digital tools. Manage vendor events and maintain a professional, organized counter environment.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, exchanges, and open customer accounts
- Create a welcoming and inclusive environment for all customers
- Keep the counter organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and problem solving skills
- Ability to multitask, stay organized, and follow through
- Drive to achieve sales goals and use networking and technology
- Flexible availability including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and perform physical tasks including lifting up to 25 pounds
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