Summary
The Beauty Counter Manager creates personalized beauty experiences while maximizing sales for an assigned luxury beauty brand. This role blends sales, product education, and counter management within a department store environment and requires building customer relationships both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including sales, refunds, and exchanges and open new loyalty accounts
- Keep the beauty department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Provide a welcoming and inclusive customer experience and support team members
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organizational, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously for 6-8 hours with frequent bending and reaching
- Ability to lift up to 10 pounds regularly and occasionally up to 25 pounds
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