Beauty Counter Manager - International Plaza

Summary

The Beauty Counter Manager oversees a luxury beauty counter, delivering personalized makeup and skincare services while driving sales and building customer relationships. This role combines direct selling, product education, vendor event coordination, and maintaining a customer-ready counter in a high-end retail environment.

Responsibilities

• Perform makeup applications and skincare analyses tailored to customer goals
• Recommend products and drive sales through in-person and digital selling tools
• Set and achieve personal and counter sales goals
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships
• Handle sales transactions, refunds, and exchanges
• Maintain organization and cleanliness of the department
• Stay current on beauty trends and product knowledge through trainings
• Open new customer rewards accounts to build loyalty

Requirements

• Passion for beauty, including makeup application and skincare
• Excellent customer connection and ability to handle concerns
• Empathy and respect when providing beauty services
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Experience working in commissioned sales or retail beauty preferred