SummaryAs a Beauty Counter Manager at Kenwood Towne Centre, you will be a key player in the Nordstrom Beauty Department, creating personalized beauty experiences and maximizing sales for the MAC brand. You will lead by example, combining sales expertise with a passion for beauty trends to build a loyal customer base both in-store and online.
Responsibilities- Conduct makeup applications and skincare analyses to recommend products that meet customer beauty goals.
- Collaborate with team members to foster a welcoming and inclusive environment for all customers.
- Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
- Manage scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to enhance business results.
- Ensure the department is customer-ready through organization and cleanliness.
- Stay updated on beauty trends, products, and industry knowledge through training sessions.
- Manage sales transactions, refunds, and exchanges, and build customer loyalty by enrolling new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers and handle concerns proactively.
- Empathy and respect for all customers, providing support during makeup and skincare applications.
- Strong multitasking, organizational, and follow-through skills.
- Drive to achieve sales goals with an interest in networking and technology.
- Ability to work a flexible schedule, including evenings and weekends.
- High level of ownership, accountability, and initiative.
We have summarized this job description for you, click apply to see more details from the employer.
