Summary
The Beauty Counter Manager leads sales and client experiences for an assigned luxury beauty brand at the store counter, combining selling and teaching to drive business. This role focuses on personalized beauty services, digital and in-store clienteling, vendor collaboration, and maintaining a customer ready counter.
Responsibilities
- Provide makeup applications and skincare analyses and recommend products to meet customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Manage sales transactions including refunds and exchanges
- Open new customer reward accounts to build loyalty
- Keep the department organized clean and customer ready
- Stay current on beauty trends products and industry knowledge through trainings
Requirements
- Passion for beauty including makeup application and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking organization and follow through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Ability to stand and move for extended periods and lift up to 25 pounds
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