Summary
Manage and drive sales for an assigned luxury beauty brand at a department counter, delivering personalized makeup and skincare services while coaching and collaborating with the store team. Role balances direct selling, teaching application techniques, event coordination, and vendor relationship management to build customer loyalty and achieve sales goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and drive sales using in-store and digital selling tools including text and social media
- Set and achieve personal and counter sales targets and participate in commission-based selling
- Manage scheduling and execution of vendor events and promotional activities
- Build and maintain strong relationships with brand vendors to maximize results
- Handle sales transactions including refunds and exchanges and open new loyalty accounts
- Maintain counter organization, cleanliness, and customer-ready presentation
- Stay current on beauty trends and product knowledge through trainings
- Work flexible schedule including evenings and weekends based on business needs
Requirements
- Passion for beauty, makeup application, and skincare with strong customer service focus
- Excellent interpersonal skills and ability to connect with customers and handle concerns
- Empathy and respect for all customers during application services
- Strong multitasking, organizational, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Capacity for continuous movement and physical tasks for 6-8 hours per shift
- Ability to lift up to 10 pounds regularly and occasionally up to 25 pounds
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