Summary
The Beauty Counter Manager delivers personalized beauty experiences while driving sales for an assigned luxury brand at a department store counter. This role blends selling, makeup and skincare application, customer education, and vendor collaboration to build customer loyalty and achieve sales goals.
Responsibilities
- Provide makeup applications and skincare analyses tailored to customer goals
- Sell products using in-store and digital tools including text and social media
- Set and achieve personal and counter sales targets
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and open new rewards accounts
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect while providing hands-on services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously and lift items up to 25 pounds
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