Beauty Counter Manager - Natick Mall

Summary

The Beauty Counter Manager delivers personalized beauty experiences, balancing sales and education to maximize results for an assigned luxury brand. This role involves makeup application, skincare consultations, digital and in-store selling, vendor event coordination, and maintaining a welcoming counter environment.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor and customer relationships
• Handle sales transactions, refunds, and exchanges
• Keep the counter organized, clean, and customer ready
• Stay current on beauty trends and product knowledge through training
• Use networking and technology to grow customer following

Requirements

• Passion for beauty trends, makeup application, and skincare
• Excellent customer connection and proactive problem solving
• Strong multitasking, organization, and follow-through skills
• Drive to meet sales goals and work in a commissioned sales environment
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Ability to continuously move for 6-8 hours and perform physical tasks
• Occasional lifting up to 25 pounds