Beauty Counter Manager - NorthPark Center

Summary

The Beauty Counter Manager leads sales and service for an assigned luxury beauty brand at the counter, delivering personalized makeup and skincare experiences while driving sales and building customer relationships. This role balances selling, teaching, and counter operations including events and vendor collaboration to meet performance goals.

Responsibilities

• Perform makeup applications and skincare analyses tailored to customer goals
• Recommend products and upsell to achieve personal and counter sales targets
• Utilize in-store and digital selling tools including text and social media
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor and customer relationships
• Handle sales transactions, refunds, and exchanges accurately
• Maintain counter organization, cleanliness, and customer-ready presentation
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection and proactive problem-solving skills
• Empathy and professionalism during applications and consultations
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and comfort with networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative