Summary
Drive sales and deliver personalized beauty experiences as the Beauty Counter Manager for a luxury brand within a department setting. This role combines selling, product education, and team collaboration to build customer relationships and meet counter goals both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products aligned with customer goals
- Set and achieve personal and counter sales targets using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to support business results
- Keep the counter organized, clean, and customer-ready
- Handle sales transactions, refunds, exchanges, and enroll customers in rewards program
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming and inclusive environment
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability to stand and move for long periods and lift up to 25 pounds
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