Summary
Lead sales and customer service for an assigned beauty brand at a department store counter, providing makeup applications, skincare consultations, and personalized product recommendations while driving sales and building customer relationships. Manage vendor events and promotions and maintain counter presentation. Thrive in a commissioned retail environment and use digital tools to engage customers.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor and customer relationships
- Handle sales transactions including refunds and exchanges and enroll customers in rewards
- Keep counter organized, clean, and customer ready
- Stay current on beauty trends, products, and brand trainings
- Collaborate with team members to create an inclusive customer environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work flexible hours based on business needs
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours with frequent bending and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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