Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned beauty brand, combining hands-on beauty services with team collaboration to drive results. This role focuses on personalized makeup applications, skincare consultations, digital and in-store selling, vendor event coordination, and maintaining a welcoming counter presentation.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products tailored to customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to maximize business results
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program
- Collaborate with team members to create an inclusive and welcoming customer environment
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including trends, makeup application, and skincare
- Strong customer service skills with the ability to connect and handle customer concerns
- Excellent multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and perform frequent bending and reaching
- Ability to lift up to 25 pounds occasionally
We have summarized this job description for you, click apply to see more details from the employer.
