Summary
The Beauty Counter Manager leads sales and service for assigned luxury beauty brands at the store counter, delivering personalized makeup and skincare experiences while meeting sales goals and managing vendor relations and events.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to customers
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Manage sales transactions including refunds and exchanges
- Maintain counter organization cleanliness and customer readiness
- Use text and social media to build customer following and drive sales
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty trends, makeup application, and skincare
- Strong customer service skills and ability to connect with customers
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and comfort working in a commissioned environment
- Flexible availability including evenings and weekends
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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