SummaryAs a Beauty Counter Manager at Stonebriar Centre, you will play a crucial role in enhancing customer experiences by providing personalized beauty consultations and driving sales for the Laura Mercier brand. You will be part of a dynamic team that values your expertise and passion for beauty trends.
Responsibilities- Conduct makeup applications and skincare analyses to recommend products tailored to customer needs.
- Collaborate with team members to foster an inclusive and welcoming environment for all customers.
- Set and achieve personal and counter sales goals using in-store and digital tools, including text and social media.
- Manage vendor events and promotions to maximize sales opportunities.
- Build and maintain strong relationships with vendors to enhance business results.
- Ensure the department is organized and customer-ready at all times.
- Stay updated on the latest beauty trends and industry knowledge through training sessions.
- Handle sales transactions, refunds, and exchanges while promoting customer loyalty programs.
Requirements- Passion for customer service and beauty, including makeup application and skincare.
- Excellent communication skills and ability to handle customer concerns proactively.
- Empathy and respect for all customers, ensuring a supportive environment during consultations.
- Strong multitasking, organizational, and follow-through skills.
- Drive to achieve sales goals with a keen interest in networking and technology.
- Flexibility to work evenings and weekends as needed.
- High level of ownership, accountability, and initiative.
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