Summary
Lead a beauty brand counter within the Nordstrom Beauty Department providing personalized makeup and skincare services, driving sales through in-person and digital channels, and managing vendor events and counter operations. The role balances sales, education, customer service, and merchandising to build customer loyalty and meet performance goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and drive sales both in-store and via digital tools such as text and social media
- Set and achieve personal and counter sales targets and participate in commission-based selling
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to support brand performance
- Handle sales transactions including refunds and exchanges while enrolling customers in rewards programs
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns with empathy
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and comfort with networking and technology for sales
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Experience in a commissioned sales or retail beauty environment preferred
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