Beauty Counter Manager - Stonebriar Centre

Summary

The Beauty Counter Manager leads sales and customer service for an assigned beauty brand at the store counter, delivering personalized makeup and skincare consultations while driving in-store and digital sales. This role balances selling, teaching, and counter management to build customer loyalty and meet sales goals.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Open new customer rewards accounts and build customer loyalty
• Keep the department organized, clean, and customer-ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, including makeup application and skincare
• Excellent customer connection and proactive problem-solving skills
• Empathy and respect when providing services to customers
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and interest in networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative