Summary
The Beauty Counter Manager leads sales and service for an assigned luxury beauty brand, providing makeup applications, skincare consultations, and personalized product recommendations while driving counter sales and building customer relationships both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer beauty goals
- Set and achieve personal and counter sales targets using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program
- Keep counter organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
- Collaborate with team members to create a welcoming inclusive environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and proactive problem-solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work flexible schedules based on business needs
- Physical ability to stand and move continuously and lift up to 25 pounds
- High level of ownership, accountability, and initiative
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