Summary
Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales and building customer relationships. Balance selling and teaching roles, execute promotions and vendor events, and maintain a welcoming, organized counter environment.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and enroll customers in loyalty program
- Collaborate with team members to create an inclusive customer experience
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability to be on feet for extended periods and lift up to 25 pounds
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