Beauty Counter Manager - The Mall At Green Hills

Summary

The Beauty Counter Manager leads sales and customer experience for an assigned beauty brand within the store, combining selling and teaching to maximize results. This role involves makeup application, skincare consultations, digital and in-store selling, event coordination, and vendor relationship management. The manager works a flexible schedule including evenings and weekends and operates in a commissioned sales environment.

Responsibilities

• Conduct makeup applications and skincare analyses with personalized product recommendations
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to drive business results
• Handle sales transactions including refunds and exchanges and enroll customers in rewards program
• Collaborate with team to create a welcoming and inclusive customer environment
• Maintain department organization and cleanliness to keep customer-ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection and ability to handle customer concerns
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and use networking and technology for selling
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative