Beauty Counter Manager - The Mall In Columbia

Summary

The Beauty Counter Manager leads sales and client experiences for an assigned beauty brand in a department store setting, combining direct selling, education, and counter management to drive results. The role focuses on personalized makeup applications, skincare consultations, vendor collaboration, and digital selling to build customer loyalty and meet sales goals.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Open new customer rewards accounts and build customer loyalty
• Keep the beauty department organized, clean, and customer ready
• Stay current on beauty trends and product knowledge through training

Requirements

• Passion for customer service, beauty trends, makeup application, and skincare
• Excellent ability to connect with customers and handle customer concerns
• Empathy and respect for customers during beauty services
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative