Beauty Counter Manager - The Mall at Green Hills

As a Beauty Counter Manager at The Mall at Green Hills, you will be a key player in the Nordstrom Beauty Department, creating personalized beauty experiences and maximizing sales for the Dior brand. You will lead a passionate team, combining sales expertise with teaching skills to enhance customer satisfaction and drive business results.

• Conduct makeup applications and skincare analyses to recommend products based on customer goals.
• Collaborate with team members to foster a welcoming and inclusive environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage vendor events and promotions to boost sales.
• Build and maintain strong vendor relationships to optimize business outcomes.
• Ensure the department is organized and customer-ready.
• Stay updated on beauty trends and industry knowledge through training.
• Handle sales, refunds, exchanges, and promote customer loyalty programs.

• Passion for customer service and beauty, including trends and makeup application.
• Excellent customer connection skills and proactive problem-solving abilities.
• Empathy and respect for all customers during beauty consultations.
• Strong multitasking, organizational, and follow-through skills.
• Drive to achieve sales goals using networking and technology.
• Ability to work a flexible schedule, including evenings and weekends.
• High level of ownership, accountability, and initiative.