SummaryAs a Beauty Counter Manager at The Mall at Short Hills, you will be part of the Nordstrom Beauty Department, creating personalized beauty experiences and maximizing sales for the Dior brand. You will play a dual role as both a salesperson and a teacher, thriving in a commissioned sales environment and building a customer following both in-store and digitally.
Responsibilities- Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize business results.
- Keep department customer-ready through organization and cleanliness.
- Keep up with the latest beauty trends, products, and industry knowledge through trainings.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers and handle customer concerns.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- High level of ownership, accountability, and initiative.
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