Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for an assigned luxury brand. This role blends sales and teaching responsibilities, requiring strong customer connection, product knowledge, and the ability to build a client following both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges and enroll customers in rewards program
- Keep the department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming and inclusive environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and ability to handle customer concerns
- Empathy and respect when providing beauty services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work flexible schedule based on business needs
- High level of ownership, accountability, and initiative
- Physical ability to stand and move for long periods and lift up to 25 pounds
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