Summary
Manage a luxury beauty counter by delivering personalized beauty services, driving sales, and fostering customer relationships. Serve as both salesperson and educator, leading by example to achieve counter and personal sales targets. Maintain vendor relations and ensure the counter is inviting and customer-ready.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer loyalty accounts and build customer following
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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