Summary
Lead sales and customer experience for a women's fragrances beauty counter, driving personal and counter sales through makeup applications, skincare consultations, digital and in-store selling, and vendor event management. Build customer relationships, maintain product knowledge, and ensure the counter is organized and customer-ready.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, exchanges, and open rewards accounts
- Collaborate with team members to create a welcoming inclusive environment
- Maintain cleanliness and organization of the department
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare
- Excellent ability to connect with customers and handle concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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