Beauty Counter Manager - Tysons Corner Center

Summary

The Beauty Counter Manager leads sales and customer experiences for an assigned luxury beauty brand, combining hands-on selling with coaching and brand representation. This role focuses on driving counter sales, building customer relationships in-store and digitally, and managing vendor events and promotions. The manager ensures the counter is organized, customer-ready, and aligned with current beauty trends and brand training.

Responsibilities

• Perform makeup applications and skincare analyses and recommend products based on customer goals
• Set and achieve personal and counter sales goals using in-store and digital selling tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges and open new rewards accounts
• Create a welcoming and inclusive environment and collaborate with team members
• Keep the department organized, clean, and customer-ready
• Stay current on beauty trends and product knowledge through trainings
• Use networking and technology to build and maintain a customer following

Requirements

• Passion for beauty, including trends, makeup application, and skincare
• Excellent customer connection skills and ability to handle customer concerns
• Empathy and respect for customers during applications and consultations
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and interest in digital selling and networking
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical ability to stand and move continuously and lift items up to 25 pounds