Summary
Manage a branded beauty counter delivering personalized makeup and skincare services while driving sales and building customer relationships through in-store and digital engagement. Balance selling and teaching responsibilities, maintain vendor relationships, and ensure a customer-ready department at a Nordstrom store.
Responsibilities
- Provide makeup applications and skincare analyses and recommend products to meet customer goals
- Achieve personal and counter sales goals using in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges and open new rewards accounts
- Create a welcoming and inclusive environment for customers and collaborate with team members
- Keep the department organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for customer service and beauty including makeup application and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect during makeup and skincare services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
