Summary
Lead sales and customer service efforts for an assigned beauty brand at a department counter, providing makeup applications, skincare consultations, and personalized recommendations while driving sales through in-store and digital channels. Manage vendor events and maintain an organized, customer-ready counter environment focused on building customer loyalty and achieving sales goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer beauty goals
- Recommend products and sell using in-store and digital tools including text and social media
- Set and achieve personal and counter sales targets and participate in commissioned sales activities
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to support business results
- Handle sales transactions, refunds, exchanges, and open customer rewards accounts
- Maintain counter cleanliness, organization, and product presentation
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, skincare, and customer service
- Excellent interpersonal skills with ability to connect with customers and handle concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
- High level of ownership, accountability, and initiative
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