SummaryAs a Beauty Counter Manager in Women's Fragrances at The Shops at Mission Viejo, you will create personalized beauty experiences and maximize sales in your assigned beauty brand. You will be part of a passionate team that values your unique skills and thrives in a commissioned sales environment.
Responsibilities- Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve personal and counter sales goals using in-store and digital selling tools.
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize business results.
- Ensure the department is customer-ready through organization and cleanliness.
- Stay updated with the latest beauty trends, products, and industry knowledge through trainings.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers and handle customer concerns proactively.
- Empathy and respect for all customers during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule, including evenings and weekends.
- High level of ownership, accountability, and initiative.
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