Summary
Provide personalized beauty experiences in a luxury retail setting by engaging customers, performing makeup applications and skincare analyses, and driving both in-store and digital sales. Build customer relationships, promote beauty services and support a welcoming team environment while staying current on product and industry trends.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products based on customer goals
- Engage customers to understand needs and maximize sales for luxury beauty brands
- Set and achieve sales goals for in-store and digital selling using text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds and exchanges
- Open new rewards program accounts to build customer loyalty
- Maintain department organization and cleanliness to keep customer-ready
- Collaborate with team members to create an inclusive customer experience
- Participate in trainings to maintain product and industry knowledge
Requirements
- Passion for beauty trends, makeup application and skincare
- Excellent customer connection and proactive problem-solving skills
- Empathy and respect while providing makeup and skincare services
- Strong multitasking, organization and follow-through abilities
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Experience selling beauty products and building customer relationships
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