Summary
Create personalized beauty experiences by understanding customers' needs and recommending products from luxury beauty brands. Drive sales and build customer relationships through in-store and digital selling.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products aligned with customers' beauty goals.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and support sales at in-store beauty events and services.
- Keep the department organized and customer-ready, and stay informed about beauty trends and products.
- Process sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.
- Collaborate with team members to create a welcoming and inclusive environment.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Ability to connect with customers, address concerns, and contribute to a positive team environment.
- Strong multitasking, organization, and follow-through skills, with a drive to achieve sales goals.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to move continuously during shifts, frequently bend and reach, and lift up to 25 pounds occasionally.
