Summary
Provide personalized beauty experiences in a luxury department setting by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and digitally. Create a welcoming atmosphere while representing on-trend and core beauty brands and supporting team goals.
Responsibilities
- Conduct makeup applications and skincare consultations tailored to customer beauty goals
- Recommend products and complete sales to meet individual customer needs
- Drive sales through in-store and digital channels including text and social media
- Book appointments and support in-store beauty events and services
- Manage transactions including sales, refunds, and exchanges
- Maintain a customer-ready department through organization and cleanliness
- Collaborate with team members to create an inclusive and welcoming environment
- Keep current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and ability to connect with customers
- Ability to proactively handle customer concerns with empathy and respect
- Good multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in using networking and technology
- Willingness to work a flexible schedule including evenings and weekends
- Ability to support building customer loyalty and opening rewards accounts
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