Summary
Provide personalized beauty consultations and services within a luxury beauty environment, driving sales both in-store and through digital channels. Create welcoming experiences through makeup applications, skincare analyses, and product recommendations while maintaining department presentation and participating in events and appointments.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products to meet customer beauty goals
- Engage customers to build relationships and drive sales in-store and digitally
- Book appointments and support in-store beauty events and services
- Use text and social media tools to support digital selling and customer follow-up
- Collaborate with team members to maintain a welcoming and inclusive environment
- Maintain department organization, cleanliness, and customer readiness
- Manage sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer service and ability to connect with diverse customers
- Strong multitasking, organization, and follow-through skills
- Drive to meet sales goals and interest in using networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Capability for continuous movement 6-8 hours per shift with frequent bending and reaching
- Frequent use of hands for fine manipulation and ability to lift up to 25 pounds
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