Summary
Provide personalized beauty experiences through makeup applications, skincare consultations and product recommendations in a luxury beauty environment. Engage customers both in-store and digitally to build loyalty and drive sales while maintaining a customer-ready department.
Responsibilities
- Conduct makeup applications and skincare analyses to meet customer beauty goals
- Recommend products and services from ontrend and luxury beauty brands
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Keep department organized, clean and customer-ready
- Collaborate with team members to create a welcoming and inclusive environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty trends, makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization and follow-through abilities
- Drive to achieve sales goals and use technology for digital selling
- Ability to work a flexible schedule including evenings and weekends
- Ability to stand and move continuously for 6-8 hours per shift
- Capability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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