Summary
Provide personalized beauty consultations and services within the Nordstrom Beauty department, focusing on luxury brands and creating exceptional customer experiences through in-store and digital engagement. Perform makeup applications, skincare analyses, and recommend products to meet customer beauty goals while supporting sales targets and brand events.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products
- Engage customers to understand needs and build a customer following in-store and digitally
- Set and achieve sales goals and drive sales for in-store beauty events and services
- Book appointments and manage customer schedules for beauty services
- Use selling tools including text and social media to support digital selling
- Handle sales transactions, refunds, and exchanges
- Maintain department organization and cleanliness to keep customer-ready
- Collaborate with team members to create a welcoming and inclusive environment
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer service and ability to connect with customers
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to be on feet for extended periods and perform frequent bending reaching and lifting
- Ability to lift items regularly up to 10 pounds and occasionally up to 25 pounds
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