Summary
Provide personalized beauty consultations and makeup applications in a luxury department setting, driving sales for designer beauty brands through in-store and digital engagement. Deliver excellent customer service, build customer loyalty, and support department presentation and events.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Recommend and sell beauty products to achieve individual and department sales goals
- Engage customers through text and social media to drive digital selling
- Book appointments and support in-store beauty events and services
- Handle sales transactions including refunds and exchanges
- Open new customer reward accounts to build loyalty
- Maintain a clean organized customer-ready department
- Collaborate with team members to create an inclusive customer environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and interpersonal skills
- Ability to connect with customers and handle concerns empathetically
- Good multitasking, organizational, and follow-through abilities
- Drive to meet sales goals and use networking and technology
- Flexible availability including evenings and weekends
- Willingness to participate in trainings and product education
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