Summary
Provide personalized beauty experiences in a luxury retail environment by engaging customers, performing makeup applications and skincare consultations, and driving both in-store and digital sales while maintaining a welcoming and organized department.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Engage customers to understand needs and recommend products
- Set and achieve sales goals through in-store and digital selling
- Book appointments and drive sales for beauty events and services
- Use text and social media to build customer relationships and followings
- Collaborate with team members to create an inclusive customer environment
- Manage sales transactions including refunds and exchanges
- Maintain department organization and customer readiness
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and use technology for selling
- Flexible availability including evenings and weekends
- Ability to stand and move continuously for 6 to 8 hours and lift up to 25 pounds
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