Summary
Provide personalized beauty experiences in a department store setting by engaging customers, performing makeup applications and skincare consultations, and driving sales both in-store and through digital channels. Maintain knowledge of luxury beauty trends and collaborate with team members to create an inclusive customer environment. Support department readiness through organization and cleanliness while meeting sales goals and booking appointments.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products aligned with customer goals
- Engage customers to build relationships and a loyal client following both in-store and digitally
- Set and achieve sales goals and utilize selling tools including text and social media
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions, refunds, and exchanges and assist with Nordstrom Rewards enrollment
- Collaborate with team members to maintain a welcoming and inclusive environment
- Keep department customer-ready through organization and cleanliness
- Stay current with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and communication skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Capable of continuous movement and frequent bending, twisting, and reaching during shifts
- Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds
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