SummaryIn the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.
Responsibilities- Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).
- Book appointments and drive sales for in-store Beauty events and services.
- Keep department customer-ready through organization and cleanliness.
- Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- The ability to work a flexible schedule based on business needs, including evenings and weekends.
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