Beauty Sales - The Grove

As a Beauty Sales associate at Jo Malone London in The Grove, you will be part of the Nordstrom Beauty community, creating personalized beauty experiences and maximizing sales in luxury beauty brands. You will engage with customers to understand their needs and contribute to a passionate team that values your unique skills.

• Conduct makeup applications and skincare analyses, recommending products based on customer beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals for both in-store and digital selling using effective selling tools.
• Book appointments and drive sales for in-store beauty events and services.
• Maintain department organization and cleanliness to ensure customer readiness.
• Stay updated with the latest beauty trends and industry knowledge through training.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns proactively.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals with interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.