Summary
Deliver personalized beauty experiences by helping customers discover makeup and skincare products suited to their needs. Build customer relationships and drive sales through in-store and digital selling.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products aligned with customers' beauty goals.
- Set and achieve sales goals through in-store and digital selling, including text and social media tools.
- Book appointments and support sales for beauty events and services.
- Maintain an organized, clean, customer-ready department and stay current on beauty trends and products.
- Process sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.
- Collaborate with colleagues to create a welcoming and inclusive customer experience.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Strong customer connection, communication, multitasking, organization, and follow-through skills.
- Ability to handle customer concerns with empathy and contribute to a positive team environment.
- Interest in achieving sales goals through networking and technology.
- Ability to work a flexible schedule, including evenings and weekends, and meet the physical requirements of the role.
